Knowledge Base (My School)¶

The Knowledge Base gives Mossie context about YOUR school. Upload your policies, curriculum standards, vocabulary lists, and other reference documents, and Mossie uses them to generate content that is aligned with how your school actually works.

Without a Knowledge Base, Mossie produces generic output. With it, lesson plans reference your curriculum, feedback follows your school's tone guidelines, and answers to policy questions cite your actual documents.

Uploading Documents¶

How to Upload¶

Go to My School (in the sidebar on web, or under More on mobile)
Tap Upload
Select a document from your device
Choose a category (see below)
Confirm the upload consent checkbox ("I confirm I have appropriate consent for any personal data in this document")
Wait for processing to complete -- usually under a minute

Importing from Google Drive¶

If you have connected Google Workspace (see Account Setup), you can import files directly from Google Drive:

Tap Upload then choose Google Drive
A file picker opens showing your Drive files
Select the file you want to import
Choose a category and confirm

Mossie uses a per-file picker -- it only accesses the specific files you select. It never gets broad access to your Drive.

Supported File Types¶

PDF
Word documents (.doc, .docx)
Text files (.txt)
Rich text (.rtf)
Images (.jpg, .png) -- text is extracted via OCR
Spreadsheets (.xlsx, .csv)

Storage Limits¶

Plan	Storage
Free	100 MB
Premium	10 GB

Maximum file size: 50 MB per document.

Security¶

Every uploaded file is:

Virus-scanned using ClamAV before processing
Validated for file type (whitelist) and magic bytes (to prevent disguised files)
Stored securely in Mossie's cloud storage (Cloudflare R2)

Categories¶

Organize your uploads into categories so Mossie knows how to use them:

Category	What to upload	How Mossie uses it
Policies	School handbook, discipline guidelines, homework policy, assessment policy	References policies when generating content and answering questions
Curriculum	Curriculum standards, learning outcomes, scope and sequence documents	Aligns lesson plans, assessments, and unit plans to your standards
Vocabulary	Subject-specific glossaries, key terms, academic word lists	Uses appropriate terminology in generated content
General	Any other reference material -- staff handbooks, event calendars, templates	Available for queries and general context

Tip

Upload your curriculum standards first. They have the biggest impact on the quality and alignment of generated content.

Ask Mossie¶

Ask natural language questions about your uploaded documents and get answers with citations.

How to Use It¶

Tap the Ask Mossie bar at the top of the My School screen
Type your question in plain language
Mossie searches your documents, finds relevant sections, and generates an answer
Citations show exactly which document and section the answer came from

Example Questions¶

"What is our late submission policy?"
"What are the Year 8 assessment guidelines?"
"How should I handle a student complaint according to school policy?"
"What are the reporting requirements for this term?"
"What learning outcomes should I cover for Grade 5 Science on ecosystems?"

How It Works Behind the Scenes¶

Your question is analyzed to understand what you are asking
Relevant sections of your documents are retrieved (this is called RAG -- retrieval-augmented generation)
Mossie generates an answer grounded in your documents
Sources are cited so you can verify the information

Note

Mossie can only answer questions based on documents you have uploaded. If the answer is not in your documents, Mossie will tell you it does not have enough information rather than making something up.

How Mossie Uses Your Documents in AI Generation¶

Your Knowledge Base documents do not just power the "Ask Mossie" feature. They also improve every AI assistant:

Lesson Plans -- Aligned to your curriculum standards and scope
Assessments -- Questions reference your learning outcomes
Unit Plans -- Progression follows your curriculum sequence
Feedback -- Language follows your school's communication guidelines
All assistants -- Terminology matches your school's vocabulary

The more relevant documents you upload, the better aligned all generated content becomes.

Managing Documents¶

Viewing Your Documents¶

Your uploaded documents appear in the My School screen, organized by category. Each document shows:

Document name
Category
Date uploaded
Processing status

Deleting a Document¶

Open the document
Tap Delete
Confirm the deletion

Once deleted, Mossie will no longer reference that document in any generation or query. The file is permanently removed from storage.

Replacing Outdated Documents¶

When policies or curriculum standards are updated:

Upload the new version
Delete the old version

There is no version history -- keep your documents current by replacing outdated ones.

Privacy¶

Your Knowledge Base documents are fully private:

Workspace-isolated -- Only you can see and access your documents
Never shared -- Documents are never visible to other Mossie users
Never used for AI training -- Your content is not used to train any AI model
Delete anytime -- Remove any document at any time, and it is gone permanently
Consent required -- You confirm consent for any personal data before uploading

Tips¶

Upload curriculum standards first -- They have the biggest impact on AI quality
Keep documents current -- Replace outdated policies with new versions
Use specific questions -- "What is the homework policy for Year 7?" works better than "Tell me about homework"
Check citations -- Always verify important information against the source document
Upload one document per topic -- Smaller, focused documents produce better results than one massive handbook

Account Setup -- Connect Google Workspace for Drive imports
AI Assistants -- How assistants use your Knowledge Base context
FAQ -- Common questions about document storage and privacy